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How to protect your Managed IT Services program from getting dumped on the...
Our industry has a poor track record of launching new initiatives. Looking back on the last fifteen years, document management and managed print services never really seemed to get traction with more...
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MSP Guide to Managed Services SLAs
Ensure that you and your clients share an understanding regarding scope of services with a well-written service-level agreement (SLA). Taking the time to craft a well-written SLA can prevent disputes...
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Pricing Your Managed IT Services: Lessons You Learn When Running a Lemonade...
Pricing has become a very big topic for managed IT service providers, and for good reason. In the ever-changing IT market, there’s a real struggle in determining how to value and price your services....
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Managed IT Services Business Model for Office Equipment Dealers
Achieve 60% Margins on Each Contract “We co-authored this model with Continuum to be the definitive blueprint for success in Managed IT Services. Office equipment dealers will be able to implement...
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Whose Buy-in Counts When Selling Managed Services?
Within each managed IT services sale, there are usually multiple people, or stakeholders, involved who provide varying levels of input on choosing your product or solution. Every MSP must be able to...
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Pokémon GO and What It Means for MSPs
Over the past two weeks, cartoon creatures have officially taken over our world. If you haven’t seen them, it’s because they’re only visible when playing the new game, “Pokémon GO”. This free...
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Southern Solutions Grows Managed Services 44%
Southern Solutions’ Managed Network Services solution continues to grow. For 10%-20% of the cost of a full time IT professional, we become an organizations very own IT department with responsive...
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Start the MSP Sales Conversation with a Positioning Statement
After one of your prospects becomes a sales lead, what’s the next step? You might be familiar with the basics – their contact information gets passed on to your sales team and they attempt to persuade...
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How Do I Price Managed Services?
“Do you have any managed services pricing strategies or tips?” That’s the single most common question I get asked by business owners trying to evolve from a break/fix model to a managed IT services...
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The Complete Guide to MSP Marketing
Effective marketing is a challenge for businesses of any size and industry today, and MSPs are no exception. Technology and service delivery are certainly at the core of any modern MSP portfolio – but...
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Navigate 2016 Music Video
With Navigate 2016 right around the corner, the Continuum team decided to get their groove on and create a lip dub music video. Members of the Boston, Houston, Pennsylvania, London and Mumbai offices...
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Convert copier customers into managed services clients
You have a base of hardware clients under attack from a barrage of competitors. You want to secure this base and generate new revenue by controlling their network infrastructure. The challenge is...
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Three Factors that Influence MSP Pricing and Profitability: The Weekly Byte
There are a number of important factors to consider when pricing and packaging managed IT services—especially when it comes to understanding margins and profitability. In this episode ofThe Weekly...
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How Do You Market, Call & Set an MSP Appointment?
Want to dramatically increase the number of your MSP appointments? The answer is to have a marketing campaign that grabs your prospect’s attention, a call script that peaks your prospect’s interest,...
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How This Once-Struggling MSP Added Over $1 Million In Sales In Under A Year...
Robin Robins, Founder of Technology Marketing Toolkit, interviews Jay Ryerse, VP of Business Development at Digitel and Continuum partner, about what it takes to be a managed services sales &...
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Customizable Business Continuity Sales & Marketing Content for Managed IT...
Whether your MSP business is just getting started or is looking for a boost to your existing backup and disaster recovery sales, the Continuum Business Continuity Sales Success Kit will help you close...
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What’s Happenin’ at Continuum Navigate
Continuum recently held their annual user conference in their hometown of Boston MA. The conference was sold out with over 700 attendees taking up all of the allotted slots. For those of you...
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Webinar: The Price Is Right – Showcasing Managed IT Services Pricing...
Come on down! You’re the first contestant on The Price Is Right! Does the way you price, package and distribute managed IT services align with your Go-to-Market strategy? In order to realize...
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All Covered Partners with LexisNexis for Legal
10/19/2016 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is pleased to announce its IT Services Division, All Covered, has partnered with an authorized reseller of LexisNexis®...
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Managed IT Services with GreatAmerica?
Managed IT Services Office Equipment Dealers are finding opportunity for additional recurring revenue with Managed IT. As your business evolves, we provide the necessary tools and resources to make...
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