Continuum Names Vice President of Help Desk
Technology Services Leader Ray Cappola Brings Track Record of Innovation in Global Service Delivery for Leading Technology Firms CRANBERRY TOWNSHIP, PA – March 23, 2016 – Continuum®, the only...
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How All Covered Helps Konica Minolta Dealers Run Back Office and Student...
All Covered helps administrative offices run efficiently with foundational student information systems. Student Information System With a solution customized to each school’s uniqueness, our concierge...
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How Hotels are Getting into the Cloud
by Andreas Krebs – For the hotel industry, change has been long in coming… but it’s coming nevertheless. Many hospitality operators may still use on-site software and servers, but the cloud is – slowly...
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The IT Opportunity for Office Equipment Dealers [eBook]
The IT Opportunity for Office Equipment Dealers [eBook] For many office equipment dealers (OEDs) today, traditional lines of business involving hardware, toner, and paper are dwindling. Part of the...
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ManagedIT – What you need to know in one simple guide
Information Technology represents less than 10% of the global economy. The other 90% think of IT simply as a means to an end – even though they’d be hard pressed to run their company without their...
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Convert Copier Customers into Managed Services Clients
You have a base of hardware clients under attack from a barrage of competitors. You want to secure this base and generate new revenue by controlling their network infrastructure. The challenge is...
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How to Sell Managed IT Services in 2016
About two years ago, I wrote a blog post called How to Sell Managed Services: Understanding the New Buyer Dynamic, a topic that’s still top-of-mind for most MSPs today. In it I stressed that purchasing...
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What to Ask and Look for When Interviewing a New IT Hire
Your company has decided to hire a new member for your IT Department, and you have been tasked with the job of advertising the listing and interviewing the applicants. In the job description, you’ve...
View ArticleHow can DIGITEK help you grow in Managed IT Services?
How can DIGITEK help you grow in Managed IT Services? Aaron Dyck explains how DIGITEK’s PartnerPro solutions can help you succeed in this market. How can Digitek Partner Pro Solutions help my business?...
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The Dos and Don’ts of an MSP Sales Discovery Call
Santa Maria, Nina and Pinta of Christopher Columbus Let’s face it, no one likes to cold call anymore. It’s a lost art. In 2016 with Web, social, and inbound marketing, we like when our leads and...
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3 Ways to Upset Competitors and Achieve Your MSP Goals!
In my previous blog post, I discussed how to change how you measure technical staff, sales/marketing and help desk staff benchmarks. However, while it’s important to set measurable benchmarks, that’s...
View ArticleTryzens launches Managed Services solution for retailers with a range of...
Tryzens, the leading provider of retail and B2B digital commerce solutions has launched its Managed Service offering which provides its clients with a full spectrum of proactive monitoring and site...
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Quick-Start Guide to Pricing & Packaging Managed IT Services
As managed IT services technology continues to evolve, pricing and packaging strategies and best practices are becoming more complex. And while there’s no one-size-fits-all method that can guarantee...
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Four Reasons Office Equipment Dealers are Perfectly Suited to Sell Managed IT...
Dealers are uniquely-positioned to step into today’s booming managed IT services space – they’re sales experts, they have well-established customer relationships, and they’ve already got a foot in the...
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Remote Monitoring and Management (RMM) Defined
What is RMM? Remote monitoring and management (RMM), also known as network management or remote service software, is a type of software designed to help managed IT service providers (MSPs) remotely...
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How All Covered Helps Konica Minolta Dealers Run Back Office and Student...
All Covered helps administrative offices run efficiently with foundational student information systems. Student Information System With a solution customized to each school’s uniqueness, our concierge...
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Pricing Profitably: Managed IT Services Pricing Strategies to Maximize Margins
As managed IT services technology and best practices continue to evolve, understanding how to effectively price and package solutions has become increasingly complex. And while there’s no...
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How to Grow Your Email Marketing Contact List
Recently, I attended Boston Geek Girl TechCon, a local Science Technology Engineering Mathematics (S.T.E.M.) event bringing together young professionals working in tech in order to augment their...
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Why Jargon is a Disaster for Your IT Marketing (and How to Recover)
No one would ever suggest that “Baffle ‘em with BS” is a smart marketing strategy. And yet, too many IT marketers are giving exactly that impression to prospects. As a managed services provider, you...
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MSP Pricing Model Tips and Strategies
Effectively pricing and packaging your services can be one of the most difficult challenges to tackle as an MSP. How do you know you’re maximizing your profits while not scaring away prospects with...
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